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Your Privacy Matters
Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: December 25, 2024
Information We Collect
- Account information (name, email, phone number) when you register
- Payment information processed securely through our payment partners
- Usage data including viewing history, preferences, and interactions
- Device information such as device type, operating system, and app version
- Location data (with your consent) to provide localized content
How We Use Your Information
- To provide and personalize our streaming services
- To process payments and manage your subscription
- To send you updates, promotional materials, and service notifications
- To improve our platform and develop new features
- To ensure security and prevent fraudulent activities
Data Protection
- We use industry-standard encryption to protect your data
- Access to personal information is restricted to authorized personnel
- Regular security audits and vulnerability assessments
- Secure data centers with physical and digital safeguards
- Compliance with applicable data protection laws in India
Your Rights
- Access and download your personal data at any time
- Request correction of inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Withdraw consent for data processing where applicable
Cookies & Tracking
- We use cookies to enhance your browsing experience
- Analytics cookies help us understand user behavior
- You can manage cookie preferences in your browser settings
- Third-party cookies may be used for advertising purposes
- Essential cookies are required for core platform functionality
Contact Us
- For privacy-related inquiries: privacy@episodd.com
- Data Protection Officer: dpo@episodd.com
- Response time: Within 48 hours for urgent matters
- Mailing address available upon request
- We take all privacy concerns seriously
Questions About Our Privacy Policy?
If you have any questions or concerns about our privacy practices, please don't hesitate to reach out.
Contact Privacy Team